You wouldn't call the coastguard if you fell in a puddle....

....just the same as you wouldn't call the fire service to blow out a candle....

Emergency services are busier than ever so it's important to use them wisely. The below contacts may come in handy when it comes to needing help but it's not an emergency. 999 must only be used for life and death situations - when life, limb and property are at immediate risk. 

Non emergency police enquiries - keep in mind that the 101 call handlers also answer 999 calls - in busy times, there may be a delay in answering calls. The best way to contact West Mercia Police is via their website - you can do this by clicking here. 

NHS medical advice - NHS 111 is a free service which deals with urgent but non life threatening medical conditions. They can advise on symptoms, injuries, dental issues, mental health issues and more. More information is available on their website by clicking here.

Non emergency fire and rescue enquiries - Hereford and Worcester Fire and Rescue Service can be contacted by calling 0345 122 4454 or by visiting their website by clicking here.

Mental Health Crisis Team - Worcestershire MH Crisis Team can be called on 0808 196 9127. 

There are other mental health support services available too - Samaritans offer free and independent support by calling 116 123 or texting 07725 909 090

Other useful contact numbers for mental health and domestic support -

Mind - 0300 123 3393

Shout - text 'SHOUT' to 85258

Young Minds - text 'YM' to 85258

CALM - 0800 58 58 58

PAPYRUS - Prevention of Young Suicide - 0800 068 4141

West Mercia Womens Aid - (available to all genders) 0800 980 3331 or 0800 980 1359

Men's Advice Line - 0808 801 0327

The Mix (for under 25s) - 0808 808 4994